Customer and partner portals
One place for requests, documents and progress updates, with separate permissions and connections to business systems. We define what each user can view and change.
ErinTech Labs / Custom software
Custom software built around your work.
We design web platforms, B2B portals and internal tools around your processes. From discovery to release, we turn fragmented activities into a product your team can use and develop further.
Tell us about your projectWhen standard tools no longer fit.
Duplicate spreadsheets, scattered information and manual handoffs can mean a process has outgrown its tools. Before writing code, we assess what to configure, integrate or build. Custom software makes sense when it solves a specific constraint and its ongoing cost is sustainable.
01 / Where we can help
Where we can help
Example applications to assess in your context.
Backoffice and operational tools
Interfaces for cases, approvals and task assignments. We examine the exceptions that currently require email or manual intervention, as well as the ideal workflow.
Evolving an existing product
We review code, dependencies and release practices to add capabilities without rebuilding everything. Migration can happen in stages, with checks and a way to roll back.
02 / What the work covers
What the work covers
The actual scope is agreed during discovery.
- Process map, user roles and prioritised requirements
- Prototype of key journeys and technical architecture
- Application, integrations and tests for agreed workflows
- Release procedure, documentation and team handover
03 / How we work
How we work
Understand before building
We identify goals, users, constraints and connected systems. Together we agree on a first version, acceptance criteria and what sits outside the scope.
Validate a real workflow
We bring an end-to-end journey into a test environment. Your team checks the interface, business rules and data before the work expands.
Release and maintain
We prepare tests, monitoring and recovery procedures. Maintenance and future changes can then be covered by a separate agreement with clear responsibilities.
04 / FAQ
Frequently asked questions
When is custom software the right choice?
When specific processes, integrations or access constraints are not adequately covered by existing tools. We also evaluate configuring and connecting products you already have: a new application is not always the best option.
What will it cost and how long will it take?
An estimate depends on users, workflows, data migration and connected systems. After discovery, we agree on scope, priorities, milestones and costs. We do not offer a single price before understanding the work required.
Can you work with our engineering team?
Yes. We can support architecture and development, agreeing on repositories, code reviews, environments and release practices. Access and responsibilities are defined at the start.
How do you approach security and continuity?
We design authentication, permissions, secrets management and logging for the context. Tests, backups and recovery procedures are included in planning; specific requirements should be checked with your business owners.
Which process would you improve?
Describe your starting point, the tools you use and the outcome you need. We can define the next step together.
Tell us about your project